TY  - BOOK
AU  - Markham,Ursula
TI  - How to deal with difficult people
T2  - Thorsons business series
SN  - 0722527640 (pbk) :
PY  - 1993///
CY  - London
PB  - Thorsons
KW  - Interpersonal relationships. Conflict management. Interpersonal conflict.
N1  - Bibliography: p157. - Includes index
ER  -