Markham, Ursula. <br/><br/>
How to deal with difficult people / 
Ursula Markham. 
 - London :  Thorsons,  1993. 
 - 160p. ;  20cm. 
 - Thorsons business series. .
<br/><br/> Bibliography: p157. - Includes index. 
<br/><br/><label>ISBN: </label>0722527640 (pbk) : 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Interpersonal relationships. Conflict management. Interpersonal conflict.